Sustainable growth doesn't come from doing more — it comes from doing the right things well.

Squyres & Company partners with ambitious leaders to drive predictable revenue growth and competitive advantage through exceptional customer experience, operational excellence, and organizational effectiveness.

30+ Years Executive Leadership

|

Scaled Organizations 35x

|

Led Teams of 450+

|

90%+ Retention & Expansion Outcomes

|

21% NPS & 50% CX Improvements

|

30+ Years Executive Leadership | Scaled Organizations 35x | Led Teams of 450+ | 90%+ Retention & Expansion Outcomes | 21% NPS & 50% CX Improvements |

We partner with CxOs, investors, and CS leaders to protect and grow revenue by transforming customer experience, operations, and organizational effectiveness into competitive advantages. Whether you need fractional executive leadership, strategic guidance for your next growth phase, or leadership & team development to elevate your team, we bring proven frameworks and battle-tested experience from leading customer-facing organizations through high-growth scaling and high-stakes transitions—consistently achieving 90%+ retention and accelerating expansion revenue across multiple companies.

What Sets Us Apart

We don't just advise from the sidelines. We roll up our sleeves and work alongside your team to execute—developing their capabilities so success continues long after our engagement ends. Our approach combines hands-on partnership with strategic roadmapping: we solve today's challenges while building the frameworks and skills your team needs for tomorrow's growth. And when specialized expertise is needed, we tap into an extensive network of specialists who bring deep domain knowledge exactly when and where you need it.

Our Impact on Growth and Transformation Extends Across:

  • Revenue Growth Through Retention & Expansion

  • Strategic Planning & Execution

  • Customer Experience & Success

  • M&A Integration & Due Diligence

  • Go-to-Market Operations

  • Organizational Design, Leadership & Team Development

How We Partner

  • Fractional Executive Leadership

    Strategic executive leadership on a fractional basis, specializing in Chief Customer Officer (CCO) and Chief Operating Officer (COO) roles.

  • Strategic Advisory & Customer Experience Transformation

    Comprehensive assessment and strategic roadmap development, from diagnosing root causes to building prioritized transformation plans.

  • Leadership & Team Development

    Leadership and team development programs designed to elevate capabilities and organizational effectiveness.

Learn More About Our Services

Our Founder

Debra Squyres brings 30+ years of executive leadership across human resources, customer success, operations, and customer experience. She’s scaled organizations from early-stage startups to post-IPO public companies, leading teams of 450+, driving 90%+ retention, and delivering measurable improvements in NPS, productivity, and customer outcomes.

Debra has lived every challenge our clients face—from rebuilding broken CS motions to leading M&A integration, redesigning operating models, and fixing forecasting and retention issues at the root. She founded Squyres & Company on a simple belief: the best advisors are the ones who have actually done the work.

We know what it takes because we’ve been in the seat.

Learn More

Get in Touch

This conversation is most valuable for:

  • CxOs and founders responsible for customer outcomes

  • CS leaders navigating organizational challenges

  • Companies in transition (fundraising, M&A, restructuring)

  • Leaders who need proven expertise, not generic consulting

If you're serious about building sustainable growth and you recognize your challenges in our Problems We Solve page, let's talk.